Shipping Policy
Shipping Policy
At Asterina, we are committed to delivering to you as quickly as possible while ensuring impeccable service quality.
Processing Times
All orders are processed immediately after payment validation.
Delivery Times
Delivery times vary depending on your location. An estimate is provided during the order. On average:
- Metropolitan France: 4 to 5 weeks
- Other European countries: 4 to 5 weeks
Order Tracking
Once your order has been shipped, you will receive an email within 24 hours containing a tracking link to track your package in real time.
Important Information
- Lead times may vary during peak periods.
- Please ensure that the delivery address provided is correct and complete.
- In case of delay or problem, our customer service is available to assist you or at contact@asterina.fr
